At CORAS Wellness & Behavioral Health (“CORAS,” “we,” “us,” or “our”), your privacy is our priority. We are committed to protecting the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

By accessing our website or submitting information to us, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following types of personal information when you interact with our website, contact us, or use our services:

• Name

• Email address

• Phone number

• Address or geographic location

• Insurance information

• Appointment or consultation details

• Messages or forms submitted through our website

• Any information voluntarily provided in inquiries or service requests

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device information

• Cookies and usage data

• Pages visited and time spent on the site

• Referring URLs

1.3 Sensitive Health Information

Because we provide behavioral health and addiction treatment services, we may collect certain protected health information (PHI). All PHI is safeguarded according to:

• HIPAA (Health Insurance Portability & Accountability Act)

• Delaware health privacy laws

We do not disclose PHI without consent unless legally required.

2. How We Use Your Information

We use personal and health-related information to:

• Provide behavioral health, mental health, and treatment-related services

• Schedule appointments or consultations

• Respond to inquiries submitted via our contact or consultation forms

• Verify insurance eligibility

• Improve our website and service experience

• Send service-related updates, reminders, or administrative information

• Maintain internal records and comply with healthcare regulations

We do not sell your personal or health information.

3. Sharing Your Information

We may share your information only in the following cases:

3.1 With Your Consent

Such as sharing treatment information with another provider or family member if you request us to.

3.2 With Service Providers

Trusted partners who help with:

• Website hosting

• Form submissions

• Email communication

• Analytics

All such providers are required to protect your information.

3.3 For Legal or Safety Reasons

We may disclose information if required to:

• Comply with state or federal laws

• Respond to court orders or subpoenas

• Assist in investigations

• Prevent harm or ensure patient safety

3.4 As Permitted by HIPAA

Only the minimum necessary information is shared when required.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website functionality

• Analyze traffic

• Enhance user experience

• Support security features

You may disable cookies in your browser settings, but certain site features may not work properly.

5. Data Security

We use industry-standard physical, electronic, and administrative safeguards to protect your information, including:

• Encrypted data transmission

• Secure servers and firewalls

• HIPAA-compliant data management practices

• Restricted access to patient information

Despite our efforts, no system can guarantee 100% security. However, CORAS follows strict internal controls to minimize risks.

6. Your Rights

You have the right to:

• Access your personal or health information

• Request corrections to inaccurate data

• Request restrictions on certain uses or disclosures

• Request a copy of your medical records

• Withdraw consent where applicable

• Request deletion of certain personal information

To submit a request, contact us at:
📧 info@coraswellness.org
📞 833-886-2277

7. Third-Party Links

Our website may include links to external sites. We are not responsible for:

• Their content

• Privacy practices

• Security policies

We recommend reviewing the privacy statements of those websites before providing personal information.

8. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect information from minors without parental or guardian consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our site means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

CORAS Wellness & Behavioral Health
📍 Delaware, USA
📞 833-886-2277
🌐 coraswellness.org